Privacy Policy
Introduction
At Gilded Reef Resort, we are committed to safeguarding the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.
Information We Collect
We may collect and process the following types of personal information about you:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Reservation Details: Information related to your booking, such as dates of stay, room preferences, and payment details.
- Usage Data: Information about how you use our website, such as IP addresses, browser type, and pages visited.
- Feedback and Reviews: Any feedback, reviews, or comments you provide regarding our services.
How We Use Your Information
The information we collect is used for various purposes, including:
- To process and manage your reservations.
- To communicate with you regarding your bookings and provide customer support.
- To improve our website and services based on your feedback and usage data.
- To send you promotional offers and updates, with your consent.
- To comply with legal obligations and protect our rights and property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and IT services.
- Legal Authorities: If required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Data Security
We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include encryption, access controls, and secure servers to prevent unauthorized access, disclosure, alteration, or destruction of your data.
Your Rights
You have the right to:
- Access your personal information and request a copy of it.
- Correct any inaccuracies in your information.
- Request the deletion of your personal information, subject to certain conditions.
- Object to or restrict the processing of your information.
- Withdraw your consent to receive marketing communications at any time.
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].