Terms and Conditions

Introduction

Welcome to Gilded Reef Resort. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Eligibility

Our services are intended for individuals who are at least 18 years old. By using our website, you confirm that you meet this age requirement. If you are under 18, you are not permitted to use our services.

Reservations and Bookings

All reservations made through our website are subject to availability. We reserve the right to refuse or cancel any reservation at our discretion. Upon booking, you agree to provide accurate and complete information. Any false or misleading information may result in the cancellation of your reservation.

Payments and Charges

All payments must be made in full at the time of booking. We accept major credit cards and other specified payment methods. Any additional charges incurred during your stay, such as room service or amenities, must be settled upon check-out. Failure to do so may result in additional fees or penalties.

Cancellations and Refunds

Cancellations must be made at least 48 hours before your scheduled arrival to receive a full refund. Cancellations made within 48 hours of arrival may be subject to a cancellation fee. Refunds will be processed within 7-10 business days of the cancellation request. In the event of a no-show, no refund will be issued.

Conduct and Behavior

Guests are expected to conduct themselves in a respectful and lawful manner while on our premises. Any behavior that disrupts the peace and comfort of other guests or violates local laws may result in immediate removal from the resort without a refund. We reserve the right to refuse service to anyone who does not comply with these standards.

Use of Facilities

Our facilities, spa, and dining areas, are for the exclusive use of our guests. Guests are required to follow all posted rules and guidelines when using these facilities. We are not responsible for any injuries or accidents that occur due to misuse or non-compliance with these rules.

Liability

Gilded Reef Resort is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangibles, even if we have been advised of the possibility of such damages.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Gilded Reef Resort and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

Privacy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws. Any disputes arising from these terms shall be resolved in the courts.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at [email protected].